Our current turn around time is estimated at 2 weeks due to our Grand Opening.

We greatly appreciate your patience with your order during our Grand Opening celebration! Our future goal is to maintain a 1-2 week TAT. Thank you!

By purchasing from Heroine Cosmetics, you agree to the current TAT and the policies below.

Return Policy

Due to the nature of cosmetic items, we cannot accept returns. If there is a problem with your order, please let us know, and we will do our best to fix the situation!

Shipping Policy

Shipping is based on the weight of your products.

Heroine Cosmetics is not responsible for customs or other charges added by your country upon arrival. We will not falsify any information on customs forms. You will not be eligible for a refund if your package is refused due to non-payment of a VAT or other duty fee.